COVID-19 Practices


Health + Safety Standard

Your safety and the safety of our staff remains our top priority during these unprecedented times. We are confident that the protocols that we have in place will maintain a safe environment for everyone. We continue to evolve and adapt our measures with the guidelines of our regulatory colleges, the Provincial Health Officer, the BCCDC and WorkSafeBC. You can feel confident that we are taking every precaution to operate safely.

Group Fitness Practices

Physical Distance

In order to continue to maintain 6ft of physical distance between members we will be operating at a class capacity of 12 including the instructor.

Workout Stations

Each participant will have an individual workout station including a TRX, a set of weights and a sanitization basket in order to help maintain social distancing and to eliminate person to person contact through sharing of equipment.

Wear a mask

Members and staff are required to wear a mask at all times within the facility, including during personal training and group fitness activities. Masks will be available upon request.

Arrival Time

Please arrive no earlier than 5 to 10 minutes before class, sanitize your hands and put indoor shoes on before entering the upstairs studio. We will have shoes and coat racks available downstairs.

Temp. Monitoring

Your temperature will be taken upon entry. Any member who has a temperature of over 38 degrees will kindly be asked to return home that day.

Lockers Unavailable

Lockers will no longer be available for storage.Please bring only the essential items you need for class and consider a small plastic baggy or waist bag to hold your keys and cellphone, which will stay with you at your station for the duration of the class.

Flu symptoms?

Stay home if you have any flu symptoms, and only bring what you need to your workout square including keys and a water bottle.

Washroom Usage

Please change at home and only use washroom if absolutely required.

Book Online!

Please continue to Book online using or by phone using our True Conditioning app.  No walk- ins will be allowed at this time.

We’re here for you

Instructors will wear a mask at all times and will continue to coach and motivate you from their private designated workout square in order to ensure proper form and safety of your movements.

After Class

Once you workout is complete, please place your workout equipment back to its original placement in your workout square, and exit in a timely manner. The instructor will then use a top grade disinfectant spray to clean the entire area and equipment before the next class.

Online classes

Online classes will still be up and running every day of the week, and we will continue to offer high intensity options for those of you working out at home.

Cleaning Standards

Frequent Cleaning

Staff will be required to use top grade disinfectant to thoroughly clean the group fitness are before, and after every class, and frequently throughout the day. This includes all high traffic areas, surfaces, and non-high traffic areas.

Equipment Sanitization

All TRX straps and equipment will be disinfected by staff after each class, even if not used. This includes every part of the TRX straps, all dumbbells (rubber and handles), mini bands, mats, and the surrounding area.

Staff + Member Responsibility

Feel Sick?

If you feel sick or have any symptoms (runny nose, coughing, sneezing, fever or general feelings of being unwell) – please stay home.

Physical Distance

Air high fives are welcome! PleaseLimit any physical contact with others while in the studio.


If you have tested positive for COVID-19 or come into contact with someone who has, please refrain from coming to the studio for 14 days.

Have you Travelled?

If you have travelled, please follow government guidelines and do not return to the studio until it is safe to do so.

The Risk

If you are in a high-risk category or take care of someone who is, we understand that returning to the studio at this time might not be for you. By choosing to attend an in-studio class, even with increased safety measures, you acknowledge and accept the additional risks associated with the global health pandemic COVID-19.

Studio Updates + Final Notes


Once again thank you for continued support and patience during these times and we look forward to seeing you back in the studio.

Our community is our biggest priority. We promise to remain diligent during this time to ensure you feel comfortable and safe in our space. As developments continue to be made, we will keep you updated with any further changes and developments.